CAMSRep CEO leads a discussion on the power of creating your own market at the 2nd Annual Insurance India Summit and Awards 2017

 

For the insurance industry to evolve, it needs to cater to the needs of the digitised population. Of late, insurers have derived growth mainly by improvising product offerings as per people’s aspirations, adopting vibrant distribution channels and reaching out to potential customers through targeted promotional activities. Some of the factors expected to propel the growth of this industry are the ever-growing middle class, expanding working age population and increasing disposable income levels. Additionally, the Government of India’s initiatives that work towards attaining financial inclusion are expected to further offer support for this growth.

 

Given the increased focus on the customer, the “2nd Annual Insurance India Summit and Awards, 2017” held in Mumbai served as a platform for industry stakeholders to discuss how they can realize the potential of the sector in the digital age. The theme for this summit was “Future crafting the Insurance Industry” which covered several themes including:

  •  The ongoing changes in the 3C’s of the insurance industry – cost, customer and competitors
  •   Consumer values
  •   Re-insurance
  •   Technological disruptions
  •   Digitisation

 

These points of discussion were evaluated from the insurance industry’s perspective to help key players build operational excellence and work towards developing new products.

 

A key highlight at the event was a panel discussion on “The power of creating your own market-marketing and innovation, when two worlds collide”, moderated by Mr. S V Ramanan, CEO, CAMSRep.  The eminent panellists discussed a wide spectrum of topics such as

  •  Having a digital marketing presence that sells
  •  How to make competition irrelevant – rethinking marketing strategy
  •  Increasing investments in technology and digitization to create a harmonious ecosystem for all stakeholders
  •  Evolution of business from survive to thrive in a disruptive marketplace

 

The panel comprised distinguished industry experts such as  Shalabh Saxena, Chief Operating Officer, Canara HSBC Oriental Bank of Commerce Life Insurance,  Gunjan Ghai, Senior Vice President – Brand & Marketing and Product Development, SBI General Insurance,  Anamika Roy Rashtrawar, Senior President, Bajaj Allianz General Insurance, Ashish Rao, SVP & Head – Customer Service, ICICI Prudential Life Insurance and Mr.  S. V. Ramanan, CEO & MD, CAMSRep who moderated the discussion.

 

Other prominent guests at this event included:

  •   Vinit Goenka, CMO & CRIS Centre for Railway Head – Digital Information System
  •   K Sanath Kumar, CMD, National Insurance Company
  •   Tapan Singhei, MD & CEO, Bajaj Allianz General Insurance
  •   Ashish Mehrotra, MD & CEO, Max Bupa Health Insurance
  •   Krishnan Chatterjee, Head of Marketing, SAP Indian Subcontinent

 

About CAMSRep

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CAMSRep is an Insurance Repository that helps policy holders open unique eInsurance Accounts (eIA), letting them hold all their policies in electronic form, under a single account. Electronic policies are convenient and safe, eliminating the risk of damage and loss of documents.

CAMSRep also acts as a single point of service for all ePolicies held by a policy holder, making it convenient to get service on demand – policy holders don’t really need to go to multiple agents or insurance companies for their service requirements in respect to each of their ePolicies.

Apart from repository services, CAMSRep also provides outsourcing services to multiple Insurance Companies in accordance with IRDAI regulations. We serve some of the leaders in the insurance industry and our service excellence has helped our clients deliver superior service to their customers.

ICICI Prudential Life honours CAMSRep associate with TATVA award

The last few years have witnessed the insurance sector in India undergo a phase of robust growth, transforming the industry into a dynamic arena where the race is perpetually on, and the rules are constantly evolving.Tatva Award

CAMS Insurance Repository Services Ltd (CAMSRep), one of the first to offer services and solutions in the e-insurance domain in the country, has perfectly kept in pace with the changing trends by constantly reinventing and upgrading its workflow and process efficiency dynamics. A fully owned subsidiary of CAMS and a licensed insurance repository approved by the IRDAI, CAMSRep has been consistent in developing and delivering solutions and services that match client requirements and surpass end-consumer expectations. 

tatva-awardCAMSRep as a provider of outsourcing services to the biggest and most reputed insurance companies in India, delivers to its clientele the dual advantage of outsourcing viz. specialization in policy holder services and cost benefits. As a non-aligned entity with no conflict of interest with insurers or brokers/ agents, CAMSRep has no channel partners with conflicting businesses, warranting a high degree of data confidentiality. 

Recently, in acknowledgement of this commitment of the organization to deliver only the best in terms of service and process excellence, ICICI Prudential Life, one of India’s leading life insurance companies had conferred the the prestigious TATVA award upon Mr. V. Raja, Team Lead – Payout Processing, CAMS Insurance Repository Services Limited.

CAMSRep Tatrva Award

It is noteworthy that CAMSRep has been the recipient of many such awards in the past, including the likes of the prestigious Celent & Asia Insurance Technology Award (2015) in acknowledgement of its world class service excellence and technology leadership.

What sets CAMSRep apart from competition is that:

  • CAMSRep is a neutral entity without any conflict of interest with Insurers or Brokers/ Agents.
  • CAMSRep has no channel partners with conflicting businesses. Hence, confidentiality of customer data is guaranteed.
  • No CAMSRep service point is too far away. The organization has in place a unique service delivery model that has a foot print of more than 265 locations across India.
  • The electronic repository services offered by CAMSRep makes it convenient for policy holders to get service on demand anywhere.

CAMSRep : Empathy behind envisaging and implementing points of presence across the country

Keeping in mind that there are still large areas of the country where digital reach has not been realized, CAMSRep, through its centers in over 270 locations across India, acts as a point of presence for policy holders on behalf of insurance companies; these centers facilitate the processes of  e-insurance account services as per  policy owner service requests.

A solid service delivery model with a foot print of more than 265 locations across India, has ensured that no CAMSRep service point is too far, ever. Being one of the first to envision and launch Insurance Repositories, at CAMSRep, we understand the insurance business like no other, backed  by our deep expertise and vast experience.  For more information on our services, visit us at https://www.camsrepository.com

About CAMSRep

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CAMS Insurance Repository Services Ltd (CAMSRep), a subsidiary ofCAMS, is one of the major Insurance Repositories in India Licensed by Insurance Regulatory and Development Authority of India (IRDAI). CAMSRep, as an Insurance Repository opens unique eInsurance Accounts (eIA) for policy holders,which in essence are convenient, safe and relatively risk-free electronic policies. CAMSRep also acts as a single point of service for all ePolicies held by a policy holder. Apart from repository services, CAMSRep also provides outsourcing services to multiple Insurance Companies in accordance with IRDAI regulations.

Weekly Roundup – January 14

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CAMS brings you a weekly glimpse at the key happenings in the BFSI sector, in India and abroad. Regulatory updates or important news, here are some which might have had an impact on the sector.

GSecs

According to most recent World Bank reports, rapid economic progress is on the cards for the Asian countries of India, Cambodia, Laos and Myanmar.

gst

GST council to hold ninth meeting on Monday, January 16, to discuss and settle down on differences persisting over certain key issues.

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Government of India affirms of its respect for the autonomy and independence of the central bank of India, in a recent statement released by the Finance ministry of India.

RBI

Institute for Development and Research in Banking Technology (IDRBT), the research wing of RBI, explores the workings behind deployment of blockchain technology in banking in India.

sebi1

In a strategic move that seeks to boost the municipal bonds market, SEBI allows municipalities with surplus in their books to issue bonds dubbed ‘muni bonds’.

International Advisory Board recommends study of fee-based model for robo-based investment advisory to SEBI.

MF

Mutual funds can now be promoted through celebrity endorsements, says SEBI. Industry participants believe that the move will serve to boost penetration of mutual funds in the country.

Sources confirm that 2016 saw the highest number of demat accounts opened since 2008; increased investor awareness and rise in demand for mutual fund products cited as factors for the increased level of participation.

rubber stamp with inscription INSURANCE

In the wake of an evolving insurance market ecosystem, IRDAI institutes panel to review norms pertaining to life insurance products.

About CAMS:

CAMS Logo High Resolution

Computer Age Management Services (CAMS) is India’s premier Mutual Fund Transfer Agency serving over 62% of assets of the industry across 15 Mutual Funds. Leveraging superior technology, CAMS brings several innovative services to Mutual Fund investors and distributors. CAMS is also a service partner to leading Insurance Companies, Banks, NBFCs and Alternate Investment Funds. To know more visit www.camsonline.com

Weekly Roundup – January 7

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CAMS brings you a weekly glimpse at the key happenings in the BFSI sector, in India and abroad. Regulatory updates or important news, here are some which might have had an impact on the sector.

Bank

Encouraging turn of events in terms of unemployment and inflation have the Federal Reserve officials record with strong confidence that the U.S. economy is progressing towards the goals as set by the central bank.

gst

Central government stays keen on implementing GST , the country’s biggest tax reform in decades, between April 1 and September 16, 2017.

RBI

RBI extends deadline to end of June 2017, for exchange of old Rs. 500 and Rs. 1000 notes at its offices around the country by NRIs.

sebi1

SEBI seeks to ease entry procedure for domestic institutional investors including insurers and pension funds.

Market regulator declares that registered FPIs seeking operate in the IFSC domain can now get to work without the burden of additional documentation.

MF1

Mutual funds reach all time high, since December 2009; total corpus amount touches Rs. 17 trillion.

rubber stamp with inscription INSURANCE

Indian insurance market expected to grow manifold in size, with at least six global reinsurers set to open operations in the country.

About CAMS:

CAMS Logo High Resolution

Computer Age Management Services (CAMS) is India’s premier Mutual Fund Transfer Agency serving over 62% of assets of the industry across 15 Mutual Funds. Leveraging superior technology, CAMS brings several innovative services to Mutual Fund investors and distributors. CAMS is also a service partner to leading Insurance Companies, Banks, NBFCs and Alternate Investment Funds. To know more visit www.camsonline.com

Yearly Roundup – 2016

CAMS brings you a glimpse into the key events that occurred in year 2016 in the BFSI sector, both in India and abroad. Regulatory updates or important news, here are some which might have had an impact on the sector.

GSecs

Early into 2016, Chinese economy displays signs of toppling markets across the world and sending currencies of emerging markets to their weakest levels in two decades.

In a dramatic turn of events , UK chooses to leave the EU in June 2016. Dubbed Brexit, the decision causes ripple effects that affect global proceedings politically and economically.

Falling in line with the anticipation of market experts around the world, the Federal Reserve hikes interest rates seeking to address issues related to labor market and inflation.

index

Government of India decides to merge railway budget into the main budget, indicating a strategic departure from the 92 year old practice instituted by the British. Also, budget will be presented on first working day of February, starting next year.

India’s move to demonetize Rs500 and Rs1000 notes urges consumers to go the cashless and tax compliant way.

In a move to promote and boost cashless, digital payments in the country, Niti Aayog launches ‘Lucky Grahak Yojna’ and ‘Digi Dhan Yojna’ for consumers and merchants.

gst

In a landmark shift of stances, Indian government seeks to implement GST in 2017. GST council led by Union Finance Minister Arun Jaitley state finance ministers meets seven times to discuss amendments to be effected to GST.

RBI

Urjit Patel assumes office as the newly appointed chief of RBI in September 2016; GoI sets up Monetary Policy Committee to manage affairs concerning policy interest rates.

sebi1

SEBI introduces several reforms in the past year, including relaxation of norms for start-up funding.

SEBI sources confirm registration of over 1700 fresh FPIs in the April-October quarter of the current financial year, accounting for an inflow of around Rs 2800 crore in equities alone.

MF

Mutual fund folios reach 44 lakh mark in the eight months spanning April to November 2016 alone, with considerable amount of inflow coming from B15 regions of the country.

insurance_irda

IRDAI mandates specific set of insurance policies to be issued in digitized, electronic form, from October 1, 2016.

The Indian Insurance industry records notable growth in year 2016, thanks to the several initiatives undertaken at the behest of the Central Government.

About CAMS

CAMS Logo High Resolution

Computer Age Management Services (CAMS) is India’s premier Mutual Fund Transfer Agency serving over 62% of assets of the industry across 16 Mutual Funds. Leveraging superior technology, CAMS brings several innovative services to Mutual Fund investors and distributors. CAMS is also a service partner to leading Insurance Companies, Banks, NBFCs and Alternate Investment Funds. To know more visit www.camsonline.com

Weekend Roundup – December 24

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 CAMS brings you a weekly glimpse at the key happenings in the BFSI sector, in India and abroad. Regulatory updates or important news, here are some which might have had an impact on the sector.

Mutual Fund SIP

Revised estimates indicate US economy had grown by a substantial 3.5% in the third quarter of the current fiscal year.

For the fourth consecutive time in the last few weeks, Indian government bonds record gain.

gst

Considerable progress made at the GST council meeting held on December 22, 2016, in structuring the draft based on which the laws pertaining are to be drawn.

RBI

Central bank in possession of sufficient currency reserves to last until end of year, affirms Finance Minister, Mr. Arun Jaitley.

RBI sets up the seventeenth banking Ombudsman centre in the country. Uttarakhand and seven districts of western Uttar Pradesh to fall under the jurisdiction of the new centre.

sebi1
SEBI reinstates its inclination to go green by ushering in policy for electronic issuance of debt security papers. 

Investment advisors entitled to charge fees subject to ceiling as indicated by board, but shall not charge it as a variable pay, clarifies market regulator SEBI.

MF

Mutual fund folios reach 44 lakh mark in the eight months spanning April to November 2016, with considerable amount of inflow coming from B15 regions of the country.

insurance_irda

IRDAI  report points at a steady comeback and growth for the Indian insurance industry as measured in 2015-16, after several years of declining sales.

About CAMS:

CAMS Logo High Resolution

Computer Age Management Services (CAMS) is India’s premier Mutual Fund Transfer Agency serving over 62% of assets of the industry across 16 Mutual Funds. Leveraging superior technology, CAMS brings several innovative services to Mutual Fund investors and distributors. CAMS is also a service partner to leading Insurance Companies, Banks, NBFCs and Alternate Investment Funds. To know more visit http://www.camsonline.com

CAMSRep organizes exclusive event for User group

The CAMS group of companies have always prided themselves on developing solutions and services that match customer expectations and user suggestions. Interactive sessions that bring together the various perspectives of users and their expectations play a crucial role in such developments that continue to serve the organizations’ zeal for sustained innovation.

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CAMSRep CEO, Mr. S. V. Ramanan, seen moderating a high energy discussion at the CRUG event.

In keeping with this spirit of robust user engagement, CAMSRep, one of the major insurance repositories in India, hosted its first ever CAMSRep User Group event on the 8th December 2016 at Chennai.

The event themed ‘Ideate, innovate and implement’, was attended by key officials from leading organizations in the Indian insurance sector, representing –

    • Bajaj Allianz Life Insurance
    • Birla Sun life
    • HDFC Life Insurance
    • ICICI Prudential Life
    • Kotak Life
    • SBI Life

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Moderated by the energetic Mr.S .V Ramanan,CEO, CAMSRep, the session was an engaging event that brought to the fore some of the key issues of prevalence in the Indian insurance industry.

Discussions at the event focused on the role of insurance repositories into reaching out to potential consumers in the under-penetrated Indian market. Besides touching upon a joint representation to be presented to the IRDAI, the delegates discussed on the ways to approach and address the issues concerning unclaimed policies.

The distinguished guests also contemplated over the need to render insurance repositories mandatory.

About CAMSRep

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CAMS Insurance Repository Services Ltd (CAMSRep), a subsidiary of CAMS, is one of the major Insurance Repositories in India Licensed by Insurance Regulatory and Development Authority of India (IRDAI). CAMSRep, as an Insurance Repository opens unique eInsurance Accounts (eIA) for policy holders,which in essence are convenient, safe and relatively risk-free electronic policies. CAMSRep also acts as a single point of service for all ePolicies held by a policy holder. Apart from repository services, CAMSRep also provides outsourcing services to multiple Insurance Companies in accordance with IRDAI regulations.